PATIENTS BILL OF RIGHT
The patient has right to :
Receive from his physician information to enable him give informed consent.
Considerate and respectful care.
Know his diagnosis treatment and prognosis.
Refuse treatment (but should be informed of the consequences).
Know hospital rules and regulations
His hospital bills
Privacy and confidentiality.
Reasonable continuity of care
Prompt and reasonable response to request, attention and care.
PATIENTS OBLIGATIONS TO THE HOSPITAL.
In the exercise of his right the hospital demand the following responsibility from her clients or patients.
The patient is obliged to give reasonable information of himself that could assist his physician on his evaluation and management.
Give reciprocal and respect and dignity to his caregivers.
To avail himself the rules and regulations governing access to services
To settle his hospital bills or provide sufficient leverage to guarantee for the hospital cost recovery.
To ensure un-impended access to the same facilities by other patients by guaranteeing sustenance of service delivery through prompt payment.
HOSPITALS BASIC RULES AND REGULATIONS
Hospital services are available on request and on payment of reasonable fee.
Hospitals properties and equipments (movable and immovable) assets should be protected and preserved by end-users including patients.
Case records of patients containing vital patients information are the sole properties of the hospital.
Unless otherwise stated the patients is deemed to have given his consent for the subsequent care he receives having registered as a patient.
The hospital shall expect every patient seeking its services and use of its facilities to have been duly registered and issued with a number.
Patients are to demand official receipt(s) for every payment made in the course of seeking and obtaining medical attention.
No staff member or any other person(s) shall receive money gratifications or payment in whatever form on behalf of the hospital except those duly designated for the purpose.